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The Glow GroupFAQs

FAQs

Frequently Asked Questions

GlowPlus Home Service plans are simple, we give you the peace of mind, that if anything goes wrong in your home, we’ll be there. We can cover everything from your Central Heating, Boiler, Electrical cover and home appliances. Its dead simple, sign up to a plan of your choice online, well send an engineer out to assess and confirm the product details and the cover we can offer, and that’s it!
Yes. You'll just need to answer some questions about the property you want the installation in, and then give us the installation address, as well as your home address during the checkout. To buy for more than one property, you will need to go through the checkout process separately for each property. If you're not sure, or can't get into the property, it's best to get your tenants to take pictures before you begin.
Yes - as long as you tell us you've changed your mind as soon as possible. Ring us on 01522 300 744 or email admin@the-glow-group.co.uk
You can upgrade your service plan at any point in your agreement. Once upgraded, you will only pay the increased price for the rest of the agreement.
Making a claim is easy, all you need to do is give us a call on 01522 300744.

Purchase a Policy

Terms and Conditions for your GlowPlus Home Service Plan

Please read the below Terms and Conditions that apply to all our boiler repair services. Please get in touch with us if you have any questions.

To the right you will find the Terms and Conditions that apply to all our GlowPlus Home Service Plans. At Glow, we’re passionate about clear communication and being open and transparent with all our pricing and offerings. That’s why we’ve created easy-to-digest terms and conditions, so you know exactly what you’ll be getting for your money.

These terms and conditions explain the GlowPlus Cover plans, your agreement with Glow, how to cancel the intended agreement and also how to make a complaint. Please take you time to read over the terms and conditions.

Download  Glow Heating Terms and Conditions

Email  admin@the-glow-group.co.uk

Gas Safe Registration Number: 634561

GlowPlus Terms & Conditions

Download Here

COVID-19 Update: We are operating as normal, however, our engineers are taking all the necessary precautions to prevent the spread of the virus to keep all our customers and engineers safe. We are following strict UK and World Health Organisation guidelines on all boiler installations, repairs and services.

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