Our Big Business Update!
It's been a fantastic year here at Glow!
We've installed countless new boilers for our Glow Heating Services customers, and our incredible GlowPlus community continues to grow, reaching almost 170 customers at the time of writing this! Furthermore, 2021 look set to be a corker!
Back in July, we set ourselves the challenge of futureproofing the business and formulating long term plans. Our first move was to make some changes to how the Glow business model works, and part of this was GlowPlus - our highly successful subscription-based service - becoming standalone. This move was MASSIVE for us and is one that has continued to pay off in dividends.
Which brings us to today as we excitedly announce the next part of our grand masterplan. As of today, December the 1st, we're making some big and bold changes, so we wanted to let you, our customers, know what this means for you. As of today both Glow Heating Services and GlowPlus Home Services have been adopted by our brand new parent company - The Glow Group.
This move is a big one for us as a business, but it does secure us for the future which means we can guarantee our customers will continue to get everything they love about Glow, however big we grow. Also, by bringing the companies under a 'parent company' umbrella, The Glow Group will allow both companies to work in partnership to enable a unified and fluid service that you won't get anywhere else, we guarantee it!
And the most exciting part of these changes we think is our parent company will also allow us to spread our wings and 'franchise' when the time is right.
When we set out on this journey as a start-up business, we had dreams of concurring not only Lincolnshire but the UK. Today we say, we are one step closer to it becoming a reality, and that's thanks to you - our Glow Group family.
So, to recap, Glow Heating Services and GlowPlus Home Services will continue to work as they always have. There are no changes to staff or roles; the most significant difference you will see is the change in our branding, our email addresses, call messages and maybe a few other things. Stay tuned!!